Terms and conditions

1. Applicable conditions

Depending on the activity, the following standard conditions of the Dutch logistics sector apply to our services:

• The Dutch Forwarding Conditions (FENEX, 2018) apply to our forwarding and transport activities.
• The Physical Distribution Conditions (PDG, 2000) apply to our warehousing, storage and distribution activities.

These conditions are filed with the registry of the competent Dutch court and are provided free of charge on request.

2. Quotations and agreements

Our quotations are without obligation unless stated otherwise. An agreement is formed once we confirm your order in writing or begin performing the service. Rates are based on the information you provide; changes in volume, weight, destination or handling may lead to an adjustment.

3. Liability

Our liability is limited in accordance with the applicable conditions set out above. We are not liable for delays or damage caused by circumstances beyond our reasonable control, nor for indirect or consequential loss.

4. Payment

Unless agreed otherwise, invoices are payable within the term stated on the invoice. We are entitled to suspend our services and to exercise a right of retention over goods in our possession where amounts due remain unpaid.

5. Governing law

Dutch law applies to all our services and agreements. Disputes are submitted to the competent court in the Netherlands.